Otto is looking for a highly technical, AI-native person to help customers understand what they can build with Otto and how to get the most out of it.

This is not traditional customer support. You should be deeply familiar with OpenClaw, Hermes, AI agents, automation tools, APIs, and modern AI workflows. You should be comfortable building real automations yourself, troubleshooting them, and explaining them clearly to people who may not be technical.
Your job is to turn Otto’s capabilities into practical use cases, tutorials, documentation, and hands-on customer education.
What You’ll Do
Create clear video tutorials, product walkthroughs, and onboarding content for Otto
Build practical OpenClaw and AI automation workflows that customers can copy and use
Create step-by-step guides for workflows involving Gmail, Calendar, Slack, files, research, APIs, and other applications
Build and maintain Otto’s Help Center and technical documentation
Create onboarding guides for new Otto customers
Answer technical questions in the Otto Discord community
Troubleshoot OpenClaw, Hermes, AI agents,



automations, integrations, APIs, OAuth, and API keys
Host Zoom onboarding sessions, office hours, demos, and customer Q&As;
Identify recurring customer questions and turn them into tutorials, videos, and documentation
Test new Otto features and create educational content before they launch
Work closely with the product team to communicate customer issues, bugs, and feature requests
Continuously discover and build current AI automation use cases Otto customers should know about
What We’re Looking For
Strong hands-on experience with OpenClaw
Experience using Hermes
Deep understanding of AI agents and AI automation
Comfortable working with APIs, integrations, OAuth, webhooks, and API keys
Experience with tools such as Claude, ChatGPT, Composio, n8n, Zapier, Make, or similar platforms
Ability to independently build and troubleshoot multi-step AI workflows
Strong technical problem-solving skills
Exc

📌 OpenClaw & AI Automation Customer Education Lead (Bengaluru)
🏢 Otto AI
📍 Bengaluru