Job Description

Inspira Enterprise India is seeking a diligent and proactive Cloud/Infrastructure Monitoring Administrator L1 to join our operations team. This role is crucial for ensuring the continuous availability and performance of our diverse IT infrastructure, spanning Windows, Linux, VMware, and AWS environments. The ideal candidate will be adept at using monitoring tools like SolarWinds, Splunk, and Uptrends, performing initial troubleshooting, and ensuring timely escalation of issues in a 24x7 rotational shift model.

Key Responsibilities
- Monitoring & Alert Management:
- Continuously monitor a hybrid infrastructure, including Windows, Linux, VMware, and AWS environments, using specialized tools such as SolarWinds, Splunk, and Uptrends.
- Swiftly acknowledge, validate, and respond to alerts related to critical metrics like CPU utilization, memory consumption, disk space, service availability, and cloud instance health.
- Conduct basic troubleshooting steps, including ping tests, service status checks, validating console access, and reviewing VM statuses.




- Accurately escalate issues to L2/engineering teams as per defined Standard Operating Procedures (SOPs), ensuring productive incident resolution flow.
- Cloud & Virtualization Support:
- Monitor AWS EC2 instance health, availability, and connectivity directly via the AWS Console.
- Validate vCenter alerts, perform checks on ESXi host connectivity, datastore usage, and ensure correct VM power status within VMware environments.
- Support incident triage specifically for newly migrated AWS environments, assisting in initial assessment and categorization of issues.
- Network & Connectivity Monitoring:
- Promptly respond to basic network-related alerts such as link down, high latency, and interface errors.
- Understand and perform basic networking troubleshooting, including ping, traceroute, DNS resolution checks, and physical link status verification.
- Utilize network monitoring data to accurately escalate W

📌 Cloud/Infrastructure Monitoring Administrator (Pune)
🏢 INSPIRA ENTERPRISE INDIA
📍 Pune