Job Description

Key Responsibilities:

Documentation Development & Maintenance:
- Create and maintain comprehensive, accurate, and user-friendly product documentation and release notes.
- Review and refine customer-facing content, including UI copy and error messages, ensuring clarity and consistency.
- Apply a docs-as-code approach to collaborate with engineers, PMs, and other stakeholders for content creation.

Content Improvement & Standardization:
- Continuously improve existing documentation for accuracy, structure, and readability.
- Contribute to style guides, templates, and content standards that ensure consistency across all documentation.
- Lead initiatives to evolve documentation best practices and maintain a unified voice and tone across all materials.

Collaboration & Stakeholder Management:




- Partner closely with global engineering, product, and support teams to gather information and deliver accurate documentation.
- Mentor junior writers and provide editorial feedback to elevate the overall quality of technical content.
- Act as a documentation advocate, ensuring user-centricity in all technical communication efforts.

Process Leadership & Innovation:
- Lead small to medium documentation projects from planning through execution.
- Use scripting, automation, and AI tools to streamline workflows and enhance documentation efficiency.
- Ensure timely delivery of high-quality content aligned with product releases and customer needs.

📌 Staff Technical Writer (Bengaluru)
🏢 Fivetran
📍 Bengaluru