About Us
Automation Anywhere is the leader in Agentic Process Automation (APA), transforming how work gets done with AI-powered automation. Its APA system, built on the industry’s first Process Reasoning Engine (PRE) and specialized AI agents, combines process discovery, RPA, end-to-end orchestration, document processing, and analytics—all delivered with enterprise-grade security and governance. Guided by its vision to fuel the future of work, Automation Anywhere helps organizations worldwide boost productivity, accelerate growth, and unleash human potential.
Position: Customer Retention Specialist
Job Level: E3
Location : Bangalore (Onsite)
As a Senior Customer Renewal Specialist at Automation Anywhere, the leader in Agentic Process Automation (APA), you’ll play a pivotal role in ensuring our clients continue to maximize value from our innovative, industry-leading solutions. In this role, you’ll be responsible for meeting or exceeding renewal quotas, proactively identifying and mitigating potential renewal risks,



and collaborating closely with cross-functional teams to deliver seamless customer experiences. Your background in renewals or account management—paired with a proven track record in software sales, particularly within the SaaS or subscription space—will set you up for success. If you’re ready to join a agile team, drive revenue growth, and make a measurable impact, we want to hear from you
Who you’ll report to:
This role reports to VP of Global Customer Retention (based in the US)
You’ll make an impact by being responsible for:
Meeting or exceeding assigned sales objectives and quotas for renewal business
Working closely with Customer Success, Sales, Contract Ops, and Support teams to stay updated with customer issues and problems affecting customer retention
Working closely with the Sales Team to track any upsell or cross opportunities and ensure renewals stay on track
Identifying "at-risk" renewal clients early in the cycle and define and address issu

📌 Sr. Customer Retention Specialist (Bengaluru)
🏢 Automation Anywhere
📍 Bengaluru