HRO Processing Assistant II (Chennai)

HRO Processing Assistant II (Chennai)

20 Aug
|
Alight Solutions
|
Chennai

20 Aug

Alight Solutions

Chennai

Our Story
At Alight, we believe a company’s success starts with its people. Alight embraces values that come directly from our people – purposeful, human, united and growth-minded – reflecting our inclusive culture and promise that our clients expect. We are passionate about connecting purpose with impact. Alight empowers clients to build a healthier and more financially secure workforce by unifying the benefits ecosystem across health, wealth, wellbeing, navigation, and absence management.
Our Benefits
With a comprehensive total rewards package, Alight offers programs and plans that support your mind, body, wallet, and life. Benefits include health, starting Day One. Additionally, Alight colleagues enjoy wellbeing programs, retirement plans, and growth opportunities opportunities – all within a thriving global organization.
Great Place to Work
Thanks to the work of every colleague,



Alight has received multiple awards of recognition including “Great Place to Work” for the past 7 years and Fortune’s “Best Companies to Work For.” To learn more about our company culture and awards Click Here.
We invite you to join our team Learn more at careers.alight.com.
(THE ROLE)
An associate (HRO Processing Assistant II )is responsible for ensuring we deliver timely and accurate information to all participants. Associate should identify process improvements by identifying issues, process delays, and quality problems and recommend solutions. Should work with the Leads and others to resolve participant issues.
(RESPONSIBILITIES)
Understands and contributes positively to meeting client SLA’s, PG’s.
Maintain internal & client defined quality scores.
Ability to prioritize work continually and produce a significant volume of work efficiently within performance standards.
Ensuring proper documentation and follow-ups and follow SOP’s
Articulate complex client plans and provisions in a simplified and understandable manner to take an informed decision.
Helps in identifying issues, process delays,

📌 HRO Processing Assistant II (Chennai)
🏢 Alight Solutions
📍 Chennai

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