Our story
At Alight, we believe a company’s success starts with its people. At our core, we Champion People, help our colleagues Grow with Purpose and true to our name we encourage colleagues to “Be Alight.”
Our Values:
A - AGILITY - Move with purpose. Learn quick. Adapt quickly.
L – LEADERSHIP - Lead by example. Own the outcome. Serve others.
I - INTEGRITY - Do the right thing - even when it is difficult or unseen.
G - GROWTH MINDSET - Stay curious. Keep learning. Never stop improving.
H - HIGH QUALITY - Do it thoughtfully. Do it completely. Do it well.
T - TRUST - Trust is earned through consistency, authenticity, and credibility.
It’s why we’re so driven to connect passion with purpose. Our team’s expertise in human insights and cloud technology gives companies and employees around the world the ability to power confident decisions, for life.
With a comprehensive total rewards package, continuing education and training, and tremendous potential with a growing global organization, Alight is the perfect place to put your passion to work.
Learn more at careers.alight.com.




(THE ROLE)
Analyst – Operations
Analyst is an expert resource within the team responsible for ensuring we deliver timely and accurate information to all participants. Contribute to build out our operational excellence capabilities to drive process improvements and process documentation also involves in- Knowledge Transfer & Process Set-Up. Should work with the Leads and others to resolve participant issues also responsible for workflow management.
(RESPONSIBILITIES)
Maintain and consolidates documentation of SOPs/Operating Instructions
Detail and accuracy in all manual processes and reporting.
Participation in training sessions, presentations and meetings
Ensure service accuracy through compliance, PG and SLA’s.
Ability to navigate, research, and utilize processing guidelines
Executes Issue/Query/ Workflow Resolution and ensures proper documentation and follow-up takes place.
Ongoing client delivery

📌 Analyst - Operations (Gurugram)
🏢 Alight Solutions
📍 Gurugram