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Payments Lead is a senior position and is responsible for running operations through various teams. The primary objective of this role is to manage the processes migrated from MUFG offices in various regions to MUFG Global Service (MGS) - Global Capability Center (GCC),



and actively drive operational efficiency initiatives through process standardization
Main Responsibilities
Work efficiently in a quick-paced setting by exhibiting and achieving a high level of ownership at the migration stage.
Coordinating well with global stakeholders to execute bank’s strategic initiatives
Drive Operations agenda, industry-wide initiatives particularly those related to Payment standards
Ensure highest levels of accuracy by the team in transaction processing and ensure minimal client impact and/or operational incidents
Drive process automation and reengineering to cut costs and enhance customer experience.
Provides excellent customer service to uphold the reputation of the division and satisfy customers.
Improve customer experience by collaborating with business, product, and regional branch operations.
Ensure people development and engagement model framework is strictly adh

📌 Vice President (Bengaluru)
🏢 Mufg
📍 Bengaluru