Our story
At Alight, we believe a company’s success starts with its people. At our core, we Champion People, help our colleagues Grow with Purpose and true to our name we encourage colleagues to “Be Alight.”
Our Values:
A - AGILITY - Move with purpose. Learn rapid. Adapt quickly.
L – LEADERSHIP - Lead by example. Own the outcome. Serve others.
I - INTEGRITY - Do the right thing - even when it is difficult or unseen.
G - GROWTH MINDSET - Stay curious. Keep learning. Never stop improving.
H - HIGH QUALITY - Do it thoughtfully. Do it completely. Do it well.
T - TRUST - Trust is earned through consistency, authenticity, and credibility.
It’s why we’re so driven to connect passion with purpose. Our team’s expertise in human insights and cloud technology gives companies and employees around the world the ability to power confident decisions, for life.
With a comprehensive total rewards package, continuing education and training, and tremendous potential with a growing global organization, Alight is the perfect place to put your passion to work.
Learn more at careers.alight.com.




Role Description
An associate is responsible for ensuring we deliver timely and accurate information to all participants. Associate should identify process improvements by identifying issues, process delays, and quality problems and recommend solutions. Should work with the Leads and others to resolve participant issues.
Key Responsibilities: -
Understands and contributes positively to meeting client SLA’s, PG’s.
Maintain internal & client defined quality scores.
Ability to prioritize work continually and produce a significant volume of work efficiently within performance standards.
Ensuring proper documentation and follow-ups and follow SOP’s
Articulate complex client plans and provisions in a simplified and understandable manner to take an informed decision.
Helps in identifying issues, process delays, and quality problems and recommends solutions and executes.
Work with leads to ensure delivery i

📌 Associate - Operations (Gurugram)
🏢 Alight Solutions
📍 Gurugram