20 Aug
|
Hero MotoCorp
|
India
20 Aug
Hero MotoCorp
India
Function
India BU
Pay Band
E4 to M2
Role
As the Learning Manager- CE, you will report to Area Service Manager.
The purpose of the role is to enhance service quality and customer's service experience from the available manpower by developing technical competencies of the by providing training.
A purpose driven role for you
Your key responsibilities include but not limited to:
1. To enhance product knowledge, develop technical skill of channel partners & HMCL staffs
2. To provide product technical support for activities conducted as a part of collaborative effort.
3. To identify the learning demand through manpower RAT analysis and execute the programs
4. To enhance learning experience through learning innovations, creativity & current ideas
A Day in the life
As the Learning Manager, you will start your day by planning, executing and at times conduct the training programs to develop the technical skill of channel partners and HMCL staffs. You will also have to enhance learning experience through learning innovations, creativity and new ideas
Academic Qualification & Experience
- BE / B Tech (Mech)
- 4 to 5 years of experience in Service training or other Technical background
Technical Skills/Knowledge
-Knowledge of Product & Variants
- Knowledge on two wheeler technology with fluency in practical skill
- Fluency in computers with knowledge of software MS Office
- Proficiency in Corel Draw
- Effective Training Delivery
- Project Management
Behavioural Skills
- Excellent communication skills
- Effective Time management
- People Management Skills
- Drive for results
- Building Relationships
What will it be like to work for Hero
As the world’s largest manufacturer of motorcycles and scooters for the last 25 years, Hero is where you will get to work with the brightest innovators, passionate about being the best in what they do. You will become a part of India’s proudest legacy, a brand that is celebrated by 130 million Indians and is now taking over the world with its ma
📌 Learning Manager (India)
🏢 Hero MotoCorp
📍 India