At U.S. Bancorp India, we’re on a journey to do our best. We believe it takes all of us to bring our shared ambition to life, and each person is unique in their potential. A career with U.S. Bancorp India gives you a wide, ever-growing range of opportunities to discover what makes you thrive at every stage of your career. Try current things, learn new skills and discover what you excel at—all from Day One.
Job Description
The Archer Engineer provides software configuration along with technical support for the -Legal, Compliance, and Privacy Technology team.
The right candidate will play a critical part in diagnosing issues, solving problems and configuring applications to enable business processes and activities.
The Archer Engineer develops, tests, implements, and supports both new and changes to existing GRC technologies through a Software Development Life Cycle.
Job duties / responsibilities:
Manage daily workload to ensure assigned timelines are met
Manage and prioritize multiple tasks simultaneously




Provide best-in-class customer support to internal teams and employees across the enterprise including:
Monitoring and managing incoming support tickets/requests
Responding to user support tickets/requests and troubleshooting issues, including prompt incident responses
Supporting shared mailboxes, including help questions, research requests, and access-related inquiries
Monitor and respond to internal customers questions in the Viva Engage community.
Performing data imports and data feeds
Completing single-record data modifications and data corrections
Supporting day-to-day platform operations and maintenance activities
Prompt resolution of incidents
Monitor for data feed or autosys job failures, resolve issues, and rerun as needed
Implement monthly organization hierarchy data changes.
Support attestations process including data preparation and running data feeds as needed
Comply with all policy requirements surrounding Incident, Change and Problem Management
Consult wi

📌 Senior Software Engineer (Chennai)
🏢 U.S. Bank
📍 Chennai