Are you looking to join an organization that is growing and dynamic? What about a high-energy, collaborative environment that rewards hard work?

J.S. Held is a global consulting firm that combines technical, scientific, financial, and strategic expertise to advise clients seeking to realize value and mitigate risk. Our professionals serve as trusted advisors to organizations facing high stakes matters demanding urgent attention, staunch integrity, proven experience, clear-cut analysis, and an understanding of both tangible and intangible assets.

The firm provides a comprehensive suite of services, products, and data that enable clients to navigate complex, contentious, and often catastrophic situations.

Job Description

We are looking for a Founding Member, Senior Helpdesk Support Specialist to join our Information Technology team in Delhi NCR in a hybrid work environment. This is an exciting opportunity to become a key member of a growing team and make a lasting impact from day one. We are seeking a motivated, resourceful,



and customer-focused qualified who is eager to contribute beyond traditional helpdesk responsibilities and help shape the future of IT support within the organization. The ideal candidate brings strong technical troubleshooting expertise, a proactive mindset, and the ability to adapt to a dynamic environment. In this role, you'll have the opportunity to collaborate across teams, influence processes, solve complex challenges, and play an integral part in delivering an exceptional support experience. If you enjoy taking ownership, thinking strategically, and making a meaningful difference, we'd love to hear from you.

Job Responsibilities

Providing remote virtual, telephone, chat, and email support for employees for company-issued/approved computer systems, devices, and applications
Troubleshooting problems and providing immediate resolution, or performing additional research as needed to resolve issues
Performing root cause analysis and dev

📌 Founding Member, Senior Helpdesk Support Specialist (India)
🏢 J.S. Held
📍 India