Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by inclusion, talented peers, comprehensive advantages and career development opportunities. Come make an impact on the communities we serve as you help us advance health optimization on a global scale. Join us to start Caring. Connecting. Growing together.

We're looking for a hands-on technical leader to design, build, and productionize AI/ML and GenAI solutions that improve healthcare operations and patient outcomes. You will own end-to-end delivery-from problem framing and data pipelines to models, MLOps/LLMOps, and ongoing monitoring-while mentoring a small team and partnering with product, data engineering, and clinical/operations stakeholders.

Primary Responsibilities

Lead architecture and delivery of ML/GenAI solutions (classification, forecasting, NLP,



deep learning, LLM apps) at production scale
Build robust data/feature pipelines over large clinical/claims datasets; write efficient, well-tested Python (pandas/NumPy) and SQL
Develop and deploy LLM capabilities: prompt design, fine-tuning, RAG pipelines, vector indexing, and evaluation with guardrails
Establish MLOps/LLMOps best practices: CI/CD, model registry, experiment tracking, monitoring, drift detection, A/B testing, cost/perf optimization
Ensure data privacy and compliance (HIPAA/PHI handling, access controls, auditability) and champion model governance and Responsible AI
Translate business problems into technical roadmaps; communicate trade-offs and results to executives and non-technical partners
Mentor engineers and set engineering standards (code reviews, documentation, reliability, observability)
Scientist Responsibilities:
Collaborate with research, engineering, and prod

📌 Senior AI or ML Engineer (Gurugram)
🏢 Optum India
📍 Gurugram