20 Aug
|
Optum India
|
Bengaluru
20 Aug
Optum India
Bengaluru
Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by inclusion, talented peers, comprehensive perks and career development opportunities. Come make an impact on the communities we serve as you help us advance health optimization on a global scale. Join us to start Caring. Connecting. Growing together.
Primary Responsibilities
Supports security vulnerability remediation planning and security enhancement requirements related to 3rd party vendor products, collaborating with vendors, technical teams and stakeholders to execute on requirements
Assist with product patching/upgrades
Contribute to product tech requirements and product lifecycle discovery
Documents application change management
Familiar with industry standard requirements related to data, security, and compliance in an ASC setting
Ensure optimal performance of applications
Provide product support according to defined support models, following identified process and workflows related to Issue, Request and Change Management
Assist with development, review and execution of application test plans as it relates to change management
Understanding of vendor support models and Master Service Agreement as it relates to SCA for 3rd party vendor products and interfaces
Assist with remediation of product risk assessments and audit review findings
Application of ITSM/ITIL standards to deliver consistent practices to achieve service excellence
Collaborate and Support IT performance improvement initiatives
Leverage enterprise-approved AI tools to enhance productivity and innovation by streamlining workflows and automating repetitive tasks. Evaluate emerging trends to drive continuous improvement and strategic innovation
Comply with the terms an
📌 Technical Project Consultant (Bengaluru)
🏢 Optum India
📍 Bengaluru