Job Summary

Serve as a subject matter expert in health care benefit configuration with a primary focus on Facets benefit configuration for a multinational organization. Apply four to seven years of hands on experience to design configure validate and optimize benefit solutions that enhance member experience and operational accuracy. Operate in a night shift work from office model ensuring stable production support and continuous improvement of benefit configuration outcomes.

Responsibilities

Configure complex health care benefits in Facets benefit configuration to ensure accurate enrollment processing and claims adjudication that align with client contractual requirements and regulatory guidelines.
Analyze benefit requirements and source documentation to translate business rules into exact configuration specifications that reduce defects and rework across downstream administrative processes.




Validate existing and newly configured benefits through detailed scenario based testing and impact analysis to confirm that calculated results align with expected outcomes and organizational quality standards.
Collaborate with business analysts and operations teams to clarify benefit intent and configuration rules so that benefit designs are implemented consistently and support a seamless member and provider experience.
Document configuration design decisions benefit rules and exception handling in a clear and reusable format to support future maintenance knowledge transfer and audit readiness.
Perform root cause analysis for configuration related issues reported by stakeholders to identify defects or gaps and implement targeted corrections that prevent recurrence and stabilize production performance.
Optimize benefit configuration structures by simplifying rules removing redundancies and aligning configuration patterns with enterprise standards to improve system maintainability and processing efficiency.
Coordinate and execute configuration migration activities across non

📌 SME-Configuration HC (India)
🏢 Cognizant
📍 India