We are Lenovo. We do what we say. We own what we do. We WOW our customers.

Lenovo is a US$83 billion revenue global technology powerhouse, ranked #153 in the Fortune Global 500, and serving millions of customers every day in 180 markets. Focused on a bold vision to deliver Smarter Technology for All, Lenovo has built on its success as the world’s largest PC company with a full-stack portfolio of AI-enabled, AI-ready, and AI-optimized devices (PCs, workstations, smartphones, tablets), infrastructure (server, storage, edge, high performance computing and software defined infrastructure), software, solutions, and services. Lenovo’s continued investment in world-changing innovation is building a more equitable, trustworthy, and smarter future for everyone, everywhere. Lenovo is listed on the Hong Kong stock exchange under Lenovo Group Limited (HKSE: 992) (ADR: LNVGY).

This transformation together with Lenovo’s world-changing innovation is building a more inclusive, trustworthy, and smarter future for everyone, everywhere. To find out more visit www.lenovo.com,



and read about the latest news via our StoryHub.

Role Summary

This leadership role is responsible for defining and executing the technology vision, strategy, and roadmap for SSG. The position drives digital and AI transformation initiatives across service operations, customer experiences, and enterprise service platforms while enabling scalable, secure, and data-driven technology solutions that support business growth and operational excellence.

Key Responsibilities

Define and execute the technology strategy, roadmap, and investment priorities for SSG, ensuring alignment with business objectives and long-term growth plans.
Lead digital and AI transformation initiatives across service operations, customer engagement, and enterprise service platforms to enhance customer satisfaction and operational efficiency.
Oversee the development, delivery, and continuous improvement of service technology solutions, includ

📌 Director, Services Business Solution Delivery (India)
🏢 Lenovo
📍 India