Company Description iEnergizer is a leading Business Process Outsourcing (BPO) provider specializing in customer management solutions that support and promote client brands. The company delivers end-to-end lifecycle customer support services, including sales, customer care, technical support, and back-office operations. iEnergizer partners with a diverse portfolio of clients, including Fortune 500 companies across sectors such as banking, financial services, healthcare, insurance, gaming, publishing, and legal. Operating as an extension of its clients’ teams, the company focuses on high-quality service, cost efficiency, and continuous improvement in business performance. Its mid-sized scale allows iEnergizer to remain both highly scalable and agile, maintaining a strong customer-focused environment.
Role Description This is a full time, on-site role for a Banking Customer Support Executive based in Noida. The role involves handling inbound and outbound customer interactions related to banking products and services, including account queries, transaction issues, and service requests.



Responsibilities include providing accurate information, resolving customer concerns, and ensuring timely follow-up through phone, email, and online channels. The executive will document interactions in the system, escalate complex issues to the appropriate teams, and adhere to compliance and security guidelines. The role also includes meeting performance metrics, maintaining high customer satisfaction, and contributing to a positive, professional service environment.
Qualifications

Candidates should possess strong skills in Customer Support and Customer Service to manage diverse banking-related inquiries effectively.
Candidates should possess skills in Customer Satisfaction to ensure positive experiences and maintain long-term customer relationships.
Candidates should possess Online Support capabilities to assist customers via digital channels such as email, chat, and web portals.
Cand

📌 Banking Customer Support Executive (Noida)
🏢 iEnergizer
📍 Noida