· Qualifications & Skills Required
Education: Any bachelor’s degree
Language proficiency: Hindi and English are mandatory along with the regional language Tamil
Experience: 5 to 8 years of experience in a Sales Coordination.

Draft, process, and issue accurate Offers/Quotations and Proforma Invoices to customers based on sales requirements.
· Process confirmed purchase orders into formal Sales Orders within SAP.
· Generate final Sales Invoices accurately upon dispatch/delivery confirmation.
· Maintain and update customer master data, pricing records, and sales history in the SAP system.
· Serve as the primary point of contact for customer queries regarding order status, product availability, delivery timelines, and documentation.
· Coordinate with the logistics/warehouse team to track shipments and proactively share dispatch details (LR copies, tracking IDs, invoice copies) with customers.
· Handle customer queries or complaints efficiently, liaising with internal operations teams for quick resolution.
· Follow up with prospective and existing customers on open offers,



quotations, and leads to maximize conversion rates.
· Track lead status in the system and report progress regularly to the Sales Manager.
· Identify, track, and download relevant tender/bidding opportunities from various government and private portals.
· Prepare and compile required tender documentation, technical compliance sheets, commercial bids, and EMD (Earnest Money Deposit) details in coordination with internal teams.
· Ensure timely online or offline submission of tender bids and track post-submission evaluations.
· Monitor customer payment cycles and maintain an up-to-date tracking sheet for outstanding bills.
· Coordinate directly with customers and the finance department to facilitate timely payment collections and resolve payment/invoice discrepancies.
· Prepare and execute bulk promotional email campaigns to introduce current products, seasonal offers, or company updates to the customer datab

📌 Sales Coordinator (Chennai)
🏢 Durel International
📍 Chennai