Job Title: Facility Management Coordinator – US Operations
Location: Chennai, India (Offshore)
Employment Type: Full time
Work Schedule: US Business Hours / Night Shift
Department: Facility Management / Operations

About the Role
We are looking for a motivated and detail-oriented Facility Management / Work Order Coordinator to support the day-to-day facility management operations of our US-based clients from our offshore India location.
The individual will be responsible for managing work orders, repair and maintenance requests, vendor coordination, follow-ups, and service completion tracking through ServiceChannel. The role requires regular coordination with clients, vendors, contractors, and internal teams to ensure facility issues are addressed within the required timelines and service-level expectations.

Key Responsibilities
* Manage and monitor facility-related work orders through ServiceChannel.
* Review incoming work orders and ensure they are properly assigned to the appropriate vendor or service provider.




* Coordinate and follow up with vendors and contractors for repair and maintenance activities.
* Track work order status from initiation through completion and ensure timely closure.
* Review vendor updates, estimates, invoices, completion notes, and supporting documentation.
* Follow up on delayed, overdue, or unresolved work orders and escalate issues when required.
* Communicate with US-based clients, property teams, vendors, and internal stakeholders regarding work order status and resolutions.
* Monitor preventive and reactive maintenance activities and ensure they are completed within established timelines.
* Validate work order information, including scope of work, location details, service dates, costs, and completion status.
* Maintain accurate records and update ServiceChannel with the latest work order information.
* Identify recurring facility issues and escalate trends or operational concerns to management.
* Prepare regular status reports an

📌 Facility Management Coordinator – US Operations (Chennai)
🏢 Mohr Partners
📍 Chennai