Job Description

Role: Helpdesk Executive – Accounts Payable
Skill: Accounts Payable
Location: TCS Gitanjali Park, Kolkata
Experience: 4-8 years
Education:
• Minimum 15 years of regular, full time education (10 + 2 + 3)
• Non-technical graduation and/or masters in finance & accounts stream - B.Com, M.Com or CA Inter
• Preferred Compliance certification from a reputed organization or university

Must Have:
• Knowledge in SAP, Oracle, excellent communication skills

Good-to-Have:
• Analytical skills, Positive attitude

Job Summary:
The Helpdesk Executive – Accounts Payable will be responsible for handling vendor and internal queries related to the Accounts Payable function.



This role involves working closely with AP processing teams, managing helpdesk tickets, ensuring timely resolution of queries, and maintaining high service levels.

Key Responsibilities:

Helpdesk & Query Management:
• Act as the first point of contact for vendor and internal stakeholder AP queries
• Log, track, and resolve queries using a helpdesk/ticketing system
• Ensure queries are resolved within defined SLA timelines

Accounts Payable Support:
• Support invoice processing, validation, and posting activities
• Handle invoice status,

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