1. Customer Support for a Healthcare Voice Process (Night shift & Rotational offs).
2. Resolve queries of patients (customer) by being empathetic and sympathetic.
3. Handholding and guiding the customers patiently throughout the call by being courteous.
4. Meet the Quality standards of the process and meet the SLAs.
People only living in Mumbai should apply. Outstation candidates will not be considered.
Prior experience in voice is a must.
This is an urgent requirement with date of joining on 24th and 31st August 2026.
📌 Customer Service Specialist (Thane)
🏢 Sterling
📍 Thane
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