About the company
Global University Systems (GUS) is one of the world’s most agile, inclusive, and diverse education organisations. GUS is an international network of higher education institutions, brought together by a shared passion for accessible and industry-relevant qualifications. We deliver a wide variety of programmes, including bachelor’s degree programmes, master’s degree programmes, professional training, English Language training, and corporate & executive education. When someone chooses to study at one of our institutions, whether on campus in Europe, North America, Asia or even in their own home, they are joining a network of over 100,000 students worldwide. When you decide to work with GUS, you will be joining an industry leading, global organisation that has a reach in over 150 different countries.
Primary Purpose:
The Operations Manager plays a critical role in supporting international business development and student recruitment efforts. This position is responsible for optimizing operations, managing key accounts, and ensuring efficient execution of business strategies.



The role involves cross-functional collaboration with internal teams and external partners, ensuring alignment with organizational goals.
Specific Responsibilities:
· Work closely with Business Development Coordinators, Business Developers, and the Vice President to streamline operations.
· Oversee project planning, execution, and process improvements to enhance efficiency.
· Support the development and implementation of strategic initiatives for international recruitment.
· Act as the primary liaison between recruitment teams and external partners.
· Manage incoming agent inquiries, ensuring seamless business relationships.
· Support agent and key account development, including handling escalations and problem-solving.
· Track and analyze KPIs, team targets, and performance metrics.
· Provide business-critical insights and strategic recommendations to senior leadership.
· Mainta

📌 Operations Manager (Pune)
🏢 Global University Systems (GUS)
📍 Pune