JOB DESCRIPTION
BUSINESS MANAGER (DIGITAL CLIENT SERVICING)
Our Business
Thoughtcom is engaged in the business of brand, marketing, and internal communications for clients in India and abroad. The company is in niche domains and is proud to be one of the very few players, who is shaping the domain. However, being a responsible player, the onus of putting down the operational process and talent grooming also falls on our shoulders. Thus, the role on offer is nontraditional and covers cross functional alignment.

Role profile
The role is strategic in nature and entails leading multiple client accounts that need to be nurtured and grown over a period. In this role you will be required to lead our client relations with our content and design team while reporting to the strategic business heads and key company stakeholders. A detailed role description is given below.

Guide and lead the delivery
· Have complete visibility of the client needs to ensure their communication objectives are met.
· Bring in the discipline of process-oriented functioning and delivery as per the scope of work.




· To lead the design language and layout styles for the accounts you manage along with other team members
· Develop robust relations with clients and partners to be the one-point contact for strategic interventions that drive business success for all parties involved.
· Proactively recommend ideas that are beyond the scope of request to help client effectively meet their goals through an integrated communications strategy.

Strategy, Implementation & Review
· Develop content strategy with content team that aligns with the communications objectives of our clients for short terms campaign needs and long-term business goals.
· Work with the client servicing and creative teams to deliver client briefs.
· Generate engaging content for marketing campaigns, social media of our clients - emailers, web banners, website content, posts – static, multi-sliders, videos, blogs, infographics, campaign id

📌 Client Servicing Manager (Mumbai)
🏢 Thoughtcom
📍 Mumbai