20 Aug
|
LIVEC STAFFING SERVICES PRIVATE
|
Secunderabad
20 Aug
LIVEC STAFFING SERVICES PRIVATE
Secunderabad
Ecommerce Client hiring a Trainer to deliver training for domestic voice support team.
Ideal candidates will have 1–2 years of training agents, with a robust grasp of voice process operations and excellent communication skills.
Key Responsibilities:
- Conduct onboarding & process training for voice support teams
- Deliver soft skills & communication sessions
- Monitor trainee performance and provide feedback
- Conduct Training Needs Identification (TNI) to evaluate learning requirements.
- Facilitate or participate in Train the Trainer (TTT) programs to maintain training quality and consistency.
- Assist in updating training content and tracking progress
- Support refresher training and performance improvement plans
- Work mode – Hybrid after 3 months
📌 Trainer (Secunderabad)
🏢 LIVEC STAFFING SERVICES PRIVATE
📍 Secunderabad