AGM – Operations Manager
Security Tentacle (Tentacle Secure Squads Pvt Ltd) ? Sriperumbudur / Kanchipuram | ? 6 Days a Week | General Shift
About Us
Security Tentacle is one of the leading security manpower service providers in the Sriperumbudur–Kanchipuram industrial belt, serving 80+ clients including marquee names such as Foxconn Hon Hai, CEAT Tyres, Larsen & Toubro, Yamaha Motors, Motherson Electronics, Lear Automotive, Tenneco Clean Air, Rane Brake Linings, and Dixon Electronics. With a workforce of 4,000+ security personnel, we are scaling rapidly and are looking for a solid operations leader to join our leadership team.
The Role
We are looking for an AGM – Operations Manager who will be a key member of the Tentacle leadership team, directly responsible for the operational health of our client sites and driving business growth. This is a high-visibility role reporting into the CEO, ideal for someone who thrives on ground-level ownership while thinking strategically about scale.
Key Responsibilities
Operational Performance
Monitor and control absenteeism rate across all sites,
ensuring it stays within target
Identify and close gaps in shift coverage across 80+ client locations
Monitor and review patrol completion rate across sites
Capture and track incidents raised at customer locations; monitor incident closure and response rate within defined TAT/targets
Field & Client Management
Work closely with field managers on a daily basis to ensure smooth on-ground execution
Build and manage strong stakeholder relationships with clients across the portfolio
Support new force deployment and manpower mobilization as per client requirements
People Management
Drive people management practices across a large, distributed security workforce
Identify operational and people-related risks proactively and put mitigation plans in place
Champion a culture of discipline, accountability, and service excellence among ground staff and supervisors
Reporting & Business Contribution
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