Sales Service Manager (Bengaluru)

Sales Service Manager (Bengaluru)

20 Aug
|
Rommelag
|
Bengaluru

20 Aug

Rommelag

Bengaluru

Company Description
Rommelag is the inventor of blow-fill-seal (BFS) technology and a global leader in the aseptic filling of liquids and semisolids, primarily through its cutting-edge bottelpack machines. Serving industries such as pharmaceutical, chemical, and food, Rommelag specializes in developing customized packaging solutions tailored to unique needs. Since creating the first prototype bottelpack machine in 1962, Rommelag has expanded its expertise and now serves customers in over 80 countries worldwide. With more than 2,300 dedicated employees, Rommelag continues to pioneer advanced packaging technologies.

Key Responsibilities:

1. Technical Sales & Business Development
Drive sales growth for spare parts, machine retrofits, upgrades, mould overhauling projects, new mould sales, and service contracts.
Identify customer pain points related to machine performance, downtime, maintenance, and production efficiency.
Recommend suitable technical solutions and convince customers on the technical and commercial benefits.




Develop long-term aftermarket and service business within the assigned territory.

2. Technical Expertise & Customer Support
Strong understanding of BFS machines (preferably), mould systems, mechanical assemblies, pneumatics, hydraulics, and machine wear parts.
Ability to understand machine problems, analyze failures, and propose technical improvements.
Read and interpret technical drawings, layouts, spare part catalogs, and service reports.
Conduct technical discussions confidently with production, maintenance, engineering, and purchase teams.

3. Customer Relationship & Aftermarket Growth
Build strong long-term customer relationships through proactive technical support and regular visits.
Increase recurring business through spare parts sales, annual maintenance support, machine refurbishment, and upgrade opportunities.
Support resolution of complaints, technical issues, and overdue matters professionally and efficiently.

4. Internal Coordination &

📌 Sales Service Manager (Bengaluru)
🏢 Rommelag
📍 Bengaluru

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