Overview

Prodapt is seeking a ServiceNow Solutions Manager to be based in one of our India offices. You'll shape ServiceNow-based, AI-led solutions spanning our workflows - combining deep telecom-native (TMT) expertise with our agentic AI capabilities, and extending this solutioning approach to adjacent, non-telco industries as Prodapt's portfolio grows - that power our sales, alliances, and product development initiatives. The role is focused on architecting proposals, and providing technical solutioning during the sales cycle, with a strong emphasis on applying AI and agentic AI methodologies to ServiceNow solution design. This role requires 8-10 years of relevant ServiceNow experience, hands-on exposure to AI-led solution design, and strong pre-sales solutioning skills

Responsibilities

Partner with sales and alliances teams to architect ServiceNow-based, AI-led solutions across the entire TMT stack and adjacent non-telco industries for prospective deals, RFPs, and RFIs
Provide pre-sales technical guidance across the Now Platform,



including designing AI and agentic AI-based methodologies to support deal qualification and positioning
Deliver solution proposals, demonstrations, proof-of-concepts, and technical presentations spotlighting Prodapt's agentic AI stack to prospects, partners, and internal stakeholders across telecom and other industry verticals
Partner with the CTO Office to stay current on the ServiceNow platform roadmap, translating current capabilities into sales-ready solution narratives for TMT and non-telco engagements alike
Support competitive positioning, scoping, and pricing inputs during the sales cycle
Act as the technical point of contact between sales, alliances, and product teams during the pre-sales phase, handing off solution designs- to delivery teams, post-sale
Contribute to building reusable ServiceNow solution accelerators, reference architectures, and best practices that can be applied across TMT and non-telco industry verticals

Requi

📌 ServiceNow Solutions Manager (Chennai)
🏢 Prodapt
📍 Chennai