Requisition Number: 20302

Contract Type: Permanent

Location(s):

Chennai, IN

Telecom E2E OSS Orchestration Engineer

Primary Responsibilities / Key Result Areas

Analyze telco/satcom services, network configurations, and product definitions to design accurate CFS, RFS, and Resource models.
Produce and maintain service specifications, technical attributes, service parameters, and mapping rules for ServiceNow OMT.
Configure ServiceNow OMT product and service catalogs, including catalog items, service specs, product models, templates, and decomposition rules.
Collaborate with engineering and provisioning teams to align service models with real network topology and provisioning flows.
Define order workflows, fulfillment logic, task sequences, dependencies, and orchestration rules.
Ensure data consistency and governance across service models, resources, catalogs, and fulfillment components using TMF and MEF standards.
Support TMF-aligned fulfillment processes, contributing to end‑to‑end service lifecycle automation.
Document service models, service hierarchies,



attribute specifications, dependencies, and configuration details.
Identify and implement improvements in service modeling, catalog integrity, and fulfillment design.
Partner with cross-functional stakeholders to validate requirements and ensure alignment with target service architecture.
Contribute to transformation projects ensuring catalog configurations, models, and workflows comply with TMF/MEF and internal standards.
Support audits, compliance reviews, and continuous governance of service catalogs and specifications.
Document troubleshooting steps and create work instructions

COMPETENCIES

Robust understanding of service orchestration, service modelling, and fulfilment processes.
Experience with service catalog, inventory, or orchestration platforms.
Strong expertise in telecom/satcom service modeling, including CFS, RFS, Resource models.
Proficient with TM Forum frameworks: SID, Open APIs, ESP, and fulf

📌 TelecomE OSS Orchestration Engineer (Chennai)
🏢 SES Satellites
📍 Chennai