Introduction

Welcome to Gallagher in India — where expertise, technology, and purpose come together. Since 2006, Gallagher in India has supported global teams by delivering quality, service, and speed through deep expertise, smart technology, and specialized knowledge services. More than just an operations center, it’s a place where careers grow through collaboration, continuous learning, and purposeful work. We drive efficiency, compliance, and innovation so our teams can focus on serving clients. If you enjoy solving problems and working with purpose, Gallagher is the place where you can grow and feel a sense of belonging.

Overview

Gallagher Center of Excellence is seeking to hire a Technical lead for GGB India vertical. As the GGB India vertical, you will be responsible to manage various processes like employee benefits process for direct clients per IRDAI guidelines. You will lead a team and ensure the smooth and efficient transition & delivery of various shared services functions to internal stakeholders.



Your role will involve driving billed and unbilled revenue reconciliation. Additionally, you will be responsible for fostering a culture of collaboration, continuous improvement, and customer focus within the shared services team. You will be interacting with the team who are present in PAN India. Exposure to excel and its formula is a definite plus.

How you'll make an impact

Responsibilities
Manage & enhance Endorsement process, validate New/Renewal & mid-term additions/deletions and perform checks on weekly basis.
Perform regular audits, endt booking, resolving discrepancies, establish explicit guidance for pendency clearance, always ensure compliance per IRDAI standards.
Create, verify, and issue active dump, QTR reconciliation, CD statement; coordinate with Brokers, RMs, Insurers, TPAs & clients for timely add/del, payments, and maintain organized pendency records.
Suggest and implement improvements to endorsement booking processes for enhanced efficienc

📌 Lead Specialist (Gurugram)
🏢 Gallagher
📍 Gurugram