Must know about working as a Field Service Engineer or Asst. Manager in a reputed and recognized OEM company or OEM Dealership. Experience of Truck Hydraulics, Industrial Hydraulics, Mobile Hydraulics (Engineer for Construction Equipment or Crane Companies) will be given preference. Even Commercial Vehicle Service Engineers will do.

Key Responsibilitie
Manage and monitor service operations within the assigned territory
Provide technical support and troubleshooting assistance to dealers, customers, and field technicians
Ensure timely resolution of customer complaints and breakdown cases
Conduct root cause analysis for repeated technical failures and implement corrective actions
Coordinate with OEM teams, dealers, and spare parts departments to improve service efficiency
Monitor warranty claim processing and ensure compliance with company policies
Conduct regular field visits to customer locations and dealer workshops




Train dealer technicians and service staff on technical updates and service procedures
Maintain service records, reports, MIS data, and customer feedback documentation
Ensure customer satisfaction through effective service support and relationship management
Support installation, commissioning, maintenance, and repair activities when required
Achieve service KPIs related to response time, machine uptime, customer satisfaction, and warranty cost control
Ensure adherence to safety standards and company operational guidelines

Educational Background
Must be a Graduate or Diploma in Mechanical/Automobile Engineering from a reputed Govt. or Pvt. Organization. People who have upgraded from ITI to Diploma will not be considered. There should be consistent academic records from SSC to HSC to Engineering. We need people who have consistently scored 65% in all three steps

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📌 Area Service Manager (India)
🏢 Talent Destination
📍 India