About the Role

We are looking for an entrepreneurial and commercially driven Business Head to lead Platos as a distinct business vertical within the Elior ecosystem, focused on food aggregation and technology-enabled solutions for institutional catering. The role will have end-to-end ownership of the business, including growth, customer relationships, operations, food partner network and team leadership.

Key Responsibilities
- Own the strategy, growth and overall performance of the Platos vertical.
- Lead and manage Sales, Operations, Customer Management and Food Partner/Supply relationships.
- Drive new customer acquisition, strategic accounts and business expansion.
- Build and strengthen a scalable network of food partners and catering operators.
- Ensure robust operational delivery, customer satisfaction and retention.
- Work closely with Product & Technology teams to translate customer and operational needs into technology solutions.
- Identify opportunities to leverage Elior's capabilities, relationships and scale to grow the business.
- Build,



mentor and lead a high-performing cross-functional team.
- Own key business metrics including revenue, GMV, margins, growth and profitability.

Ideal Candidate
- 10+ years of experience in business leadership, sales, operations or customer-facing roles.
- Experience in institutional catering, food services, hospitality, facility management or food-tech is strongly preferred.
- Proven experience leading sales/business development or customer-facing teams.
- Strong commercial acumen and experience managing large enterprise customers.
- Experience managing vendors, partners or supply networks is an advantage.
- Entrepreneurial mindset with the ability to build and scale a business.
- Strong communication, negotiation and people leadership skills.

Why This Role?

An opportunity to build and lead a new business vertical within Elior, combining the group's food-service expertise with Platos' technology and food aggregation

📌 Business Head – Platos (Tumakuru)
🏢 Elior
📍 Tumakuru