Job Description

Walmart is a multi-national, people-led, tech-powered omnichannel retailer with over 2.2 million associates. At CCaaS Platform, we're at the forefront of designing and deploying Walmart's next-generation Contact Center as a Service (CCaaS) platform. Our mission is to support all business functions while leveraging state-of-the-art AI and GenAI capabilities to enhance agent experience and productivity, empower customers with self-service options, and reduce average handle time in client-agent interactions.

We are seeking a hands-on highly skilled and experienced Senior Software Engineer to join our team. In this technical role, you will report to the Sr. Engineering Manager in IDC. You will be responsible for developing the multi-tenant Contact Center Platform, as well as developing and maintaining enterprise-grade microservices, and pipelines.

Walmart's Enterprise Business Services (EBS) is a powerhouse of several exceptional teams delivering world-class technology solutions and services making a profound impact at every level of Walmart.





As a key part of Walmart Global Tech, our teams set the bar for operational excellence and leverage emerging technology to support millions of customers, associates, and stakeholders worldwide. Each time an associate turns on their laptop, a customer makes a purchase, a current supplier is onboarded, the company closes the books, physical and legal risk is avoided, and when we pay our associates consistently and accurately, that is EBS. Joining EBS means embarking on a journey of limitless growth, relentless innovation, and the chance to set new industry standards that shape the future of Walmart.

What you'll do:

Design, development, implementation and documentation for product features.

Build, test and deploy cutting edge solutions at scale, impacting associates of Walmart worldwide.

Interact with Walmart engineering teams across geographies to leverage expertise and contribute to the tech community.

Engag

📌 SENIOR, SOFTWARE ENGINEER (Bengaluru)
🏢 Walmart Global Tech India
📍 Bengaluru