Position (Title) : Holiday Cruise Sales Expert
Division: B2C Sales
Reporting to Team Leader
Experience : 2-4 Years in luxury sales, hospitality, travel, or premium holiday sales.
Qualification: Bachelor’s or Master's degree in Hospitality, Travel & Tourism, Business, or Marketing (preferred from IHM)
Preferred Industry : Luxury | Travel | Hospitality | Airlines
Role Overview
As a Holiday Cruise Sales Expert, you will be the first point of contact for travelers looking to experience the luxury of Cordelia Cruises. This role is perfect for individuals who are passionate about sales, customer engagement, and delivering exceptional travel experiences. You will be responsible for guiding potential customers, understanding their holiday preferences, and curating personalized cruise experiences that match their needs.This is a high-energy role where you’ll interact with customers through inbound, outbound, and WhatsApp sales channels, helping them choose from our premium offerings. Success in this role is measured through sales targets, including lead conversions, revenue generation,
and customer retention. You will work towards achieving individual and team-based goals while maintaining high standards of customer engagement and service excellence. This is a fantastic opportunity to develop your sales career in the luxury travel industry, interact with high-net-worth clients, and be part of India’s leading premium cruise line.
Key Skills & Expertise
● Strong lead conversion and upselling skills.
● Excellent verbal & written communication.
● Qualified call handling & email etiquette.
● Strong negotiation and persuasion abilities.
● Proficiency in CRM tools and sales tracking.
● Ability to handle high-end clients professionally.
● Effective time management & follow-ups.
Key Responsibilities
● Conduct Inbound/outbound calls to potential customers and provide detailed information on cabin categories, itineraries, pricing, and onboard experiences.
● Identif
📌 Holiday Cruise Sales Expert (Kochi)
🏢 CIEL HR
📍 Kochi