Location: Hosur

Candidate should know (speak) Tamil

Responsibilities:

Occupancy & Capacity Governance
- Own end-to-end occupancy planning, bed allocation, consolidation and capacity utilization across all hostels.
- Maintain a single source of truth for capacity, occupied beds, vacant beds, resident category and bed ownership.
- Drive weekly occupancy reviews using manpower forecast, ramp-up/ramp-down plans and hostel demand projections.

Data Accuracy & Reporting
- Establish and govern real-time hostel dashboards for occupancy, utilization, vacancies, complaints, incidents and compliance.
- Ensure reconciliation between HR data, attendance data, hostel records and billing data.
- Publish weekly and monthly leadership MIS with actionable insights and exception reporting.

Billing & Cost Controls
- Own actual vs billed reconciliation for beds, meals and hostel services before invoice approval.
- Eliminate commercial leakage arising from vacant beds, excess billing, incorrect occupancy records and cross-charging.
- Drive cost optimization through occupancy improvement,



consolidation and contract renegotiation.

Food Operations & Consumption Management
- Separate food governance from bed governance.
- Implement resident-level or hostel-level meal consumption tracking.
- Ensure food billing is linked to actual consumption wherever feasible.
- Monitor food quality, hygiene, menu compliance, wastage and resident feedback.

Contract & Vendor Governance
- Maintain complete visibility of hostel contracts, lock-in periods, notice periods, deposits, SLAs and exit clauses.
- Conduct Vendor QBRs and SLA reviews.
- Drive hostel onboarding, renewal, renegotiation and exit governance.

Hostel Consolidation & Exit Management
- Lead hostel closure, consolidation and relocation projects.
- Manage resident movement, asset recovery, vendor exit, billing stoppage and closure audits.
- Ensure no disruption to resident experience during hostel transitions.

Digitalization & Automation
-

📌 Lead - Hostel Operations, Governance and Resident Experience (Hosur)
🏢 Tata Electronics
📍 Hosur