Job Description

About Us

At ANZ, we're shaping a world where people and communities thrive, driven by a common goal: to improve the financial wellbeing and sustainability of our customers. Our Institutional bank helps our largest customers move trade and capital around the region, providing our people with great opportunities to build their technical expertise and their careers.

About The Role
- This role is responsible for working closely with business stakeholders (Relationship Credit and Relationship Management teams), other parts of the COO-Institutional Australia function and Product partners to deliver timely and optimised customer outcomes for lending facilities and collateral management. Delivery of outcomes includes (and not limited to) receipt & validation of Letters of Offer and subsequent facility set up in core systems such as Loan IQ, Orion, Razor etc. [data, processing]. The role may at times also be required to conduct quality reviews of peer output to ensure excellent customer/banker outcomes.




- The role is also responsible for proactively managing stakeholder enquiries, identifying operational risks and process improvement opportunities, and supporting business continuity activities to ensure superior customer, banker and risk outcomes.

Banking is changing and we're changing with it, giving our people excellent opportunities to try new things, learn and grow. Whatever your role at ANZ, you'll be building your future, while helping to build ours.

Role Location: Bengaluru

Role Type: Permanent, Fulltime

What will your day look like
- Building strong working relationships with business stakeholders to provide superior customer and banker support.
- Accurate and timely review of all Returned Letters of Offer – to ensure compliance with execution requirements and policy
- Accurate and timely set up of lending facilities in core systems such as Orion and Loan IQ. [data]
- Accurate and timely completion of other assigned tasks and accountable to ensure

📌 Senior Operations Support Officer (Bengaluru)
🏢 Alteryx ANZ
📍 Bengaluru