Job Description

Skill required: Retirement Solutions - Customer Relationship Management (CRM)

Designation: Customer Service Associate

Qualifications:Any Graduation

Years of Experience:1 to 3 years

About Accenture

Accenture is a global qualified services company with leading capabilities in digital, cloud and security.Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song— all powered by the world's largest network of Advanced Technology and Intelligent Operations centers. Our 784,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities.Visit us at www.accenture.com

What would you do The Client Relationship Management team is responsible for ensuring institutional client satisfaction across markets by managing specific daily administrative,



operational and record keeping functions of institutional clients through tactical day-to-day support for client service and business development. You would be part of Retirement services team, Experience in the US retirement industry specifically 401k , 403B, Moneyout, Lumpsum, Defined contribution, Client Service Management, Plan document, Plan Implementation

What are we looking for Must have/ minimum requirement.
- US Retirement Services domain – Defined Contributions and Defined Benefits
- Experience in US Monetary Process (Contributions, Distributions, Refunds, Forfeitures, Loans, Adjustments etc.)
- Knowledge and understanding of corporate/group retirement plans (403(b), 401(k) and 457 plans) including: retirement plan design, investment monitoring, plan administration, compliance testing and enhanced understanding of retirement plan rules & regulations.
- US Retirement Middle Office / Plan Level documen

📌 Customer Service Associate (Bengaluru)
🏢 Accenture
📍 Bengaluru