Job Description

Job Category

Customer Success

Job Details

About Salesforce

Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn't a buzzword - it's a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all.

Ready to level-up your career at the company leading workforce transformation in the agentic era You're in the right place Agentforce is the future of AI, and you are the future of Salesforce.

We're Salesforce, the Customer Company, inspiring the future of business with AI + Data + CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And we empower you to be a Trailblazer, too - driving performance, growth opportunities, and innovation at scale.




Agentforce represents the next evolution of Salesforce AI - enabling autonomous agents, intelligent workflows, and conversational experiences that transform how work gets done.

About the Role

We are seeking an experienced Agentforce Technical Manager to join our Global Delivery Centre (GDC)
This role blends people leadership, technical architecture, and delivery ownership to scale Agentforce capabilities across global customer implementations.
You will lead teams building intelligent AI agents, copilots, and autonomous workflows while defining architecture standards, reusable frameworks, and enterprise deployment patterns.

Your Impact

Technical Architecture Leadership
- Architect scalable, enterprise-grade Agentforce solutions.
- Design intelligent agents leveraging LLMs, prompt engineering, and orchestration frameworks.
- Define reusable patterns for agent skills, guardrails, and multi-agent collaboration.
- Lead integrations across Salesforce Clouds,

📌 Agentforce Technical Manager (Hyderabad)
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