Req ID: 367663
We are currently seeking a Palo Alto, Fortinet, Bluecoat - Network Security Advisor to join our team in Noida, Uttar Pradesh (IN-UP), India (IN).
RR 1 Palo Alto Firewall SkillSet
The Network Security Engineer would work on Requests, Changes, Incidents and Problem records to support our customers’ network security workplace.
Implement Network Security solutions and provide operational support in a customer environment.
Support Palo Alto, Prisma SASE solution.
Will provide technical escalation to L1 support engineers.
Provide On-call support for high severity incidents in a 24x7 environment.
Detect security issues, create customer tickets, and manage problems until closure.
Ensure that Service Level Agreements and operational standards are met.
Perform system maintenance, checkups and maintain current documentation.
Provide resolution plans for device issues.
Propose service, process, and technical improvements to management.
Experience and at least 5 years Network Security administration experience.
Excellent Time Management skills required to properly manage operations duties and other task that will assist in the optimization of the firewall team.
Working with internal tools to complete configuration backup/restore as well as monitoring and reporting.
Responsibilities included assisting in Daily Steady State operations in request and change management as well as weekly on-call rotation support.
Complete Weekly/Monthly Health Status checks across all support network security platforms.
Working with multiple customers support environment to complete upgrades, patches, overall operational support.
Assist in conducting rule set reviews to improve overall security footprint for our customers.
Provide operational support of the Network Security environments.
Detect security issues, create customer tickets and manage problems until closure.
Ensure that Service Level Agreements and operational standards are met.
Perform system mainte
📌 Palo Alto (Noida)
🏢 NTT
📍 Noida