Process and dispatch daily customer orders.
- Manage omnichannel order operations across platforms such as Shopify, Amazon, Flipkart, etc.
- Maintain inventory records and stock accuracy.
- Handle NDR (Non-Delivery Report) follow-ups with customers.
- Manage RTO (Return to Origin) claims and documentation.
- Coordinate with courier partners for pickups and delivery issues.
- Collect and process retail purchase orders.
- Pack marketplace and website orders with quality checks.
- Generate invoices and maintain basic billing records.
- Ensure timely order fulfillment and smooth warehouse operations.
- Maintain daily reports for dispatch, returns, and inventory.
- Call customers to confirm COD orders before shipping.

Required Skills:




- Experience with e-commerce marketplaces (Amazon, Flipkart, Myntra, Nykaa, Shopify).
- Good knowledge of inventory management.
- Understanding of shipping and logistics processes.
- Basic knowledge of Excel/Google Sheets.
- Strong organizational and communication skills.
- Ability to multitask and work in a fast-paced workplace.
- Attention to detail and problem-solving mindset.

Job Types: Full-time, Permanent, Fresher

Pay: ₹13,000.00 - ₹22,000.00 per month

Work Location: In person

📌 E-commerce Operations Manager (Malad)
🏢 SKINCE ESSENTIALS
📍 Malad