CUSTOMER EXPERIENCE EXECUTIVE

Location
- Saki Naka, Mumbai
Full-Time ,Day Shift | 2+ Years Experience
Salary Range -₹25,000 - ₹28,000/month
Immediate Joiners Preferred

ABOUT THE ROLE

We are looking for a Customer Experience Executive who will manage customer communication from order placement to delivery, ensuring a smooth and seamless experience.

KEY RESPONSIBILITIES
- Manage end-to-end customer communication
- Provide timely updates on orders and deliveries
- Handle customer queries across multiple channels
- Coordinate with internal teams for issue resolution
- Maintain accurate records of interactions
- Support basic social media customer engagement

REQUIREMENTS
- Graduate with 2+ years in customer service/support




- Excellent communication and interpersonal skills
- Strong follow-up and coordination skills
- Age: 22-32 years preferred
- Ability to join immediately preferred

HOW TO APPLY

Subject: Customer Experience Executive - Flo Mattress

Pay: ₹300,000.00 - ₹336,000.00 per year

Application Question(s):
- Do you have a minimum of 2 years of experience in a customer service or support role?
- Do you have experience working in a voice-based or calling process?
- Are you comfortable working full time from the office on-site?

Work Location: In person

📌 Customer Success Executive (Mumbai)
🏢 Flo Mattress
📍 Mumbai