The Senior Network Engineer is responsible for handling advanced technical tasks including customer site surveys, technical planning before installations, and resolving complex customer issues that cannot be solved by the junior technical team. This role requires strong technical knowledge in networking and surveillance systems, along with the ability to guide field engineers and ensure proper technical execution of projects.

The position involves limited field work, mainly for site surveys, technical inspections, and escalation cases where senior-level troubleshooting is required.

Key Responsibilities

1. Customer Site Surveys & Technical Planning
- Conduct technical site surveys before installations to evaluate feasibility and requirements.
- Assess networking infrastructure, cable routes, and installation requirements for recent projects.
- Recommend suitable equipment, connectivity solutions, and installation methods.
- Prepare survey reports and technical plans for the installation team.

2. Advanced Technical Troubleshooting




- Handle customer complaints and technical issues that cannot be resolved by junior engineers.
- Diagnose and resolve complex networking, connectivity, or equipment-related problems.
- Provide guidance and technical support to field engineers during difficult troubleshooting cases.

3. Technical Supervision
- Support and guide junior field engineers and technical staff during installations and service work.
- Ensure installations are done according to company standards and technical guidelines.
- Assist in improving technical processes and troubleshooting procedures.

4. Network & System Support
- Support installation and configuration of routers, switches, wireless devices, and networking systems when required.
- Assist with CCTV systems, DVR/NVR configuration, and surveillance networks.
- Review and validate technical setups done by field engineers.

5. Client Communication
- Interact with clients during surveys or complex technical issue

📌 Senior Network Engineer (Nashik)
🏢 Avishkar Group
📍 Nashik