Location: Ahmedabad

Roles & Responsibilities:
- Installing, configuring and troubleshooting of Windows clients like Windows 7, Windows 8 & 8.1 and Windows 10* Office 365 Administration* Troubleshooting Network connectivity in a LAN/WAN setting.* Install, configure & maintain network services, equipment and devices.* Printer Installation and Troubleshooting of both local and network printers.* Hands-on experience in MS-Outlook configuration & Troubleshooting.* Malware/Computer virus remediation by Antivirus installation and patch updates implementation.* Taking care of IT related queries, working with SIRT and resolving the same relevant to the area of concern.* Providing End user support in order to facilitate operational flow.
- Supporting for HP, DELL and Lenovo laptops for Both Hardware and software process* Performing Preventative maintenance activities for every 6 months to monitor the asset details for Desktop.* Involved in maintaining and resolving tickets as per the SLA.* Adding clients to Domain and resolving related issues.* Experience in VIP users handling* Excellent communication skill

📌 Sr. Desktop Support Engineer (Ahmedabad)
🏢 Team Computers
📍 Ahmedabad