Company Description

WNS, part of Capgemini, is an Agentic AI-powered leader in intelligent operations and transformation, serving more than 700 clients across 10 industries, including Banking and Financial Services, Healthcare, Insurance, Shipping and Logistics, and Travel and Hospitality. We bring together deep domain excellence - WNS’ core differentiator - with AI-powered platforms and analytics to help businesses innovate, scale, adapt and build resilience in a world defined by disruption.Our purpose is transparent: to enable lasting business value by designing intelligent, human-led solutions that deliver sustainable outcomes and a differentiated impact. With three global headquarters across four continents, operations in 13 countries, 65 delivery centers and more than 66,000 employees, WNS combines scale, expertise and execution to create meaningful, measurable impact.
- Role Summary
- Responsible for end-to-end execution and governance of Billing operations, Customer Portal management, and Contract setup activities.
- Requires strong functional expertise,



stakeholder management skills, and the ability to lead complex transactions while ensuring compliance with contractual and financial controls.
- Supports process improvements, issue resolution, and mentoring of junior team members.

Key Responsibilities

Billing Operations
- Lead accurate and timely generation of customer invoices in line with contractual terms, pricing models, and billing schedules.
- Handle complex billing scenarios such as milestone-based billing, recurring billing, usage-based billing, credits, rebills, and adjustments.
- Ensure compliance with revenue recognition policies, taxation rules, and internal controls.
- Perform billing reconciliations, variance analysis, and resolution of billing discrepancies.
- Act as escalation point for billing issues raised by internal teams or customers.

Contract Setup & Management
- Review customer contracts, SOWs, amendments, and pricing agreements to ensur

📌 Ref104265s 2026241302 I Lead Associate (Pune)
🏢 Wns Global Services
📍 Pune