Company Details:
We are FinTech Company and develops Financial Management cloud-based products, we develop e-Governance Solutions and Products Complete Financial Management with Physical Progress of Multiple Schemes of Government Departments with PFMS and Other Integrations as required. We also offer Dedicated Client Care, Helpdesk and Support System with System Training to end user.

Job Details:
- Job Role: - Desktop support / Sr. Desktop Support
- Experience: - 2 to 04 Years
- Work type: - Work from Office
- Shift timing: - General Shift
- Work Location: - Ahilyanagar Location

Roles and Responsibilities:
- Install, configure, and maintain desktop computers, laptops, printers, and peripheral devices.
- Troubleshoot hardware, software, network, and operating system issues.
- Provide first-level and second-level technical support to users.
- Manage user accounts, passwords, and access permissions.
- Maintain IT asset inventory and documentation.
- Assist with network connectivity and VPN-related issues.
- Perform regular system backups and security updates.




- Escalate complex technical issues to senior IT teams when necessary.
- Ensure compliance with company IT policies and security standards.
- Work experience in networking (Firewall, Networking Devices)
- Monitoring and maintaining networks and servers.
- Upgrading, installing, and configuring recent hardware and software to meet company objectives.
- Implementing security protocols and procedures to prevent potential threats.
- Work on Mail Server Like (Microsoft Exchange 2019 or Microsoft Office 0365)
- Basic knowledge of IIS Server, SQL Application, Management Studio.

Required Skills:
- Knowledge of Windows and/or macOS operating systems.
- Understanding of computer hardware, software installation, and troubleshooting.
- Basic networking knowledge (TCP/IP, DNS, DHCP, VPN).
- Familiarity with Active Directory and Microsoft 365.
- Experience with ticketing systems and remote support tools.
- Strong problem-solvin

📌 Desktop Support/sr. Desktop Support (Ahmednagar)
🏢 PRM Soft Solution
📍 Ahmednagar