DESCRIPTION:
As a Senior Program Manager in the Trust Sensitive Content team, you will shape how Alexa protects hundreds of millions of customers from harmful content using generative AI and responsible AI guardrails.

About the Role

You start with the customer and work backwards — every program decision is anchored in customer trust and experience.

This role blends strategic leadership with program management excellence. You will define vision, lead cross-functional program delivery, and build high-performing teams in an environment where problems are ambiguous, stakes are high, and innovation moves at pace.

1. Demonstrated Program Management — you have led large, complex, cross-functional programs end-to-end and have the track record to prove it

2. Invent & Simplify — you don't manage complexity, you reduce it. You build scalable solutions where ambiguity existed before

3. Mechanisms — you build repeatable, self-sustaining operating systems that scale without requiring heroics

4. Data & LLM Fluency — you understand how large language models work, where they fail,



and how data quality decisions upstream shape model behavior and customer outcomes downstream

Key job responsibilities

Strategic Program Leadership (Ambiguity & Scope)
- Define and execute strategic roadmaps for responsible AI programs — working backwards from customer problems, safety requirements, and regulatory needs
- Translate high-ambiguity programs across AI quality, data integrity, and content safety into actionable plans with explicit success metrics
- Negotiate priorities, secure resources, and influence stakeholders across engineering, legal, science, and policy to deliver program value
- Bring data and LLM awareness to strategic decisions — connect generative AI model behavior, data pipelines, and evaluation frameworks to customer outcomes

2. Program Execution & Operational Excellence (Execution & Problem Complexity)
- Own end-to-end delivery of multiple cross-functional programs simulta

📌 Senior Program Manager, Alexa Sensitive Content Intelligence (Bengaluru)
🏢 ADCI - BLR 14 SEZ
📍 Bengaluru