Requisition ID
- 201827
- Date posted
- 07/22/2026
- Work Location
- Bangalore
- Work Country
- India

The impact you'll make

As a Field Service Engineer, you will step into the limelight of customer support. You're on the front lines, understanding customer needs and collaborating with various teams to deliver solutions. In this role, you will be responsible for providing quality repair and carrying out preventive maintenance service of etch / clean / deposition equipment at customer sites. Other activities include installation, relocation of customer equipment, performing associated start-up, and troubleshooting activities.

What you'll do
- Install and/or relocate equipment at customers' sites. Conduct associated start-up, cut over, and check-out activities on newly installed systems
- Provide warranty tool support or paid service for out-of-warranty tools by performing on-site preventive maintenance of equipment and attending to equipment abnormalities. Duties may include component replacement, fault isolation, calibration, software procedures,



and recovery from tool failures. You will coordinate all service actions with the customer to minimize downtime or system interruptions
- Implement field modifications or updates as released in Engineering Change Orders (ECOs), which may involve removal and installation of assemblies, sub-assemblies, systems, and subsystems
- Execute initial (Tier-2) process qualification after installation and commissioning
- Prepare and maintain accurate logs, service records, part usage documentation, diagnostic updates, and other management reports. Professionally represent the company to the customer. Utilize knowledge of the company's product lines and services to keep existing and potential customers informed when new or additional needs are identified
- Develop valuable customer relations during installation and execution of service contracts
- Maintain the company's assigned equipment (computer, tool kit, diagnostic test equipment,

📌 Field Service Engineer 2 (Bengaluru)
🏢 Lam Research
📍 Bengaluru