Handle client queries, issues, and support tickets efficiently
- Coordinate with internal teams for issue resolution and follow-ups
- Provide software demonstrations and explain product functionalities to clients
- Assist clients in understanding software usage and navigation
- Ensure timely closure and tracking of assigned support tickets
- Work collaboratively with team members across different software modules
- Maintain proper records of client interactions and resolutions

2. Job requirements
- Good verbal and written English communication
- Solid presentation and interpersonal skills
- Confidence in client interaction and handling discussions professionally
- Ability to learn software products quickly
- Good coordination and teamwork abilities
- Problem-solving attitude and customer-centric approach

3. Qualifications:
Graduates with Computer Science / IT background with strong communication & presentation skills.

Pay: ₹20,000.00 - ₹25,000.00 per month

Benefits:
- Health insurance
- Life insurance

Work Location: In person

📌 Executive Software Support (Vastrapur)
🏢 Dahlia Technologies
📍 Vastrapur