About Diversified:
Diversified is a global leader in audio visual and media innovation, recognized for designing and building the world’s most experiential environments. Our award-winning team specializes in delivering solutions for the most complex, large-scale and immersive installations. Serving a global clientele that includes major media organizations and retailers, sports and live performance venues, corporate enterprises, and government agencies, Diversified partners with clients to create spaces that bring people together and keep them coming back.

What to Expect:
At Diversified, we're on a mission to create a world without boundaries, where technology enables all people to connect and experience the moments that matter, wherever they choose to be. With clients spanning the globe and an exciting pipeline of projects across industries, Diversified offers more than just a job. We offer a career path with the flexibility to grow personally and professionally, wherever your ambitions take you.

As a Diversified associate, you'll dive headfirst into big, complex,



and rewarding projects that push the boundaries of what's possible. Plus, you'll enjoy a flexible work environment, competitive compensation and perks, and a culture that celebrates diversity and inclusion.

IF YOU CAN DREAM IT, YOU CAN DO IT AT DIVERSIFIED.

Position Summary

This position involves managing client communication, reporting, documentation, and high-profile client support. It includes mentoring junior staff, providing Helpdesk coverage, and improving processes, all while meticulously documenting actions in Pronto. Additionally, it takes on helpdesk coordinator responsibilities in their absence.

Role and Responsibilities
- Oversee and maintain the Client Update Folder, ensuring all client-facing communication, updates, and status changes are documented clearly and in a timely manner for both internal and external stakeholders
- Compile and distribute Weekly Assurance Advanced Reports f

📌 Service Desk Agent 1-bengaluru, India
🏢 Diversified.
📍 Bengaluru