AHEAD builds platforms for digital business. By weaving together advances in cloud infrastructure, automation and analytics, and software delivery, we help enterprises deliver on the promise of digital transformation.

At AHEAD, we prioritize creating a culture of belonging, where all perspectives and voices are represented, valued, respected, and heard. We create spaces to empower everyone to speak up, make change, and drive the culture at AHEAD.

We are an equal opportunity employer, and do not discriminate based on an individual's race, national origin, color, gender, gender identity, gender expression, sexual orientation, religion, age, disability, marital status, or any other protected characteristic under applicable law, whether actual or perceived.
- AHEAD is looking for a Senior Technical Consultant to help clients modernize how they observe, operate, and improve complex digital platforms. This is a hybrid consultant-architect role for someone who can lead discovery, shape strategy, design practical solutions, and help drive delivery from plan through execution.





Roles and Responsibilities:
- Lead client discovery sessions, assessments, and workshops focused on observability, telemetry, reliability, and operational maturity.
- Define target-state observability architectures and roadmaps aligned to cloud, platform engineering, SRE, and AIOps initiatives.
- Design and guide implementation of solutions across metrics, logs, traces, dashboards, alerting, and incident workflows.
- Help clients adopt up-to-date telemetry practices using OpenTelemetry and related open-source, cloud-native, and enterprise toolsets.
- Build or refine dashboards, alerts, service views, and operational integrations that improve visibility, context, and signal quality.
- Improve alert quality, incident triage, escalation paths, runbooks, and post-incident feedback loops by connecting telemetry to actionable operational workflows.
- Partner with engineering, platform, operations, and leaders

📌 Senior Technical Consultant, Observability (Gurugram)
🏢 AHEAD
📍 Gurugram