Academic Operations Specialist

Webskitters Academy

Location: Sector V, Salt Lake, Kolkata (Work from Office)
Employment Type: Full time
Experience: 3+ Years
Working Days: 5 Days a Week

Key Responsibilities

Academic & Operations Management
- Manage the end-to-end operational activities of the academy, ensuring smooth day-to-day functioning.
- Execute and continuously improve operational processes, policies, and standard operating procedures (SOPs).
- Plan, coordinate, and monitor batch scheduling, classroom allocation, and academic calendars.
- Ensure operational efficiency across online, offline, and hybrid learning programs.
- Prepare operational reports, dashboards, and MIS for management review.
- Coordinate with internal stakeholders to ensure timely execution of academy activities.

Student Lifecycle Management
- Manage the complete student journey from enrollment through course completion.
- Maintain accurate student records, attendance, documentation, and academic progress.
- Ensure timely communication regarding schedules, assessments, certifications,



and academic updates.
- Address student concerns and ensure a high-quality learner experience.
- Monitor student engagement and retention initiatives.

Admissions & Career Counseling
- Counsel prospective students on career opportunities and suitable learning programs.
- Manage the complete admission lifecycle including inquiry handling, counseling, enrollment, documentation, and onboarding.
- Convert qualified leads into admissions while maintaining a consultative approach.
- Build strong relationships with students and parents throughout the admission process.
- Collaborate with the marketing team for admission campaigns and lead management.

Faculty Coordination
- Coordinate with trainers regarding batch planning, schedules, and resource allocation.
- Ensure timely communication of academic calendars and operational updates.
- Maintain faculty schedules, attendance, and session planning.
- Provide operat

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