We are looking for a proactive Support Executive to manage customer support activities, AMC renewals,

service coordination, and customer relationship management while ensuring timely resolution of

customer requirements.
- Pre-Sales Support - Coordinate customer enquiries, quotations, proposals, and follow-ups with

the Sales team.
- After-Sales Technical Support - Hardware - Register service calls, coordinate with engineers, and

ensure timely closure of customer complaints.
- After-Sales Technical Support - Software - Coordinate software support requests and track issues

until successful resolution.
- AMC Renewal Sales - Monitor AMC expiry dates, generate renewal opportunities, and follow up

with customers for contract renewals.
- Key Account Management - Support High Courts, Government Departments, and major

customers by coordinating bulk orders, installations, and service requirements.
- Innovation & Process Improvement - Maintain service records, MIS reports, and suggest process

improvements to enhance customer satisfaction and operational efficiency.

Pay: ₹25,000.00 - ₹28,000.00 per month

Advantages:
- Provident Fund

Work Location: In person

📌 IT Support Executive (Sadashiv Peth)
🏢 Aryan Imaging & Business Consultants
📍 Sadashiv Peth